Cathay Pacific Inflight Wi-Fi details 2023

Cathay Pacific Airways Ltd. or simply CPA is the flag carrier based in Hong Kong. It transports both passengers and cargo services. The airline provides services to more than 60 countries and 190 destinations. Based on sales it is the world’s 5th largest airline and based on market capitalization it is the world’s fourteenth-largest airline. Learn about Cathay Pacific Inflight Wi-Fi and its pricing to stay connected in the air.

Cathay Pacific provides paid WIFI service on board. However, the Wi-Fi service is available in Airbus A350 and very soon Boeing 777 and Airbus A330 are going to introduce the Wi-Fi service. However first-class passengers of Boeing 777 and Airbus A350 will get access to free wifi service. is the portal to connect to Cathay Pacific Wi-Fi.

Connecting To Cathay Pacific Inflight Wi-Fi

Wi-Fi is available shortly after take-off. To get connected, simply follow the steps below.

  • Enable Wi-Fi on your mobile device while it’s still in airplane mode
  • Connect to the Cathay Pacific network in your Wi-Fi settings 
  • A connection page will pop up. If not, open an internet browser on your device and enter
  • Select your internet pass and proceed with the payment.
  • You will be sent an email receipt with your login details. These login details can be used to switch devices – select ‘Login’ on your new device and enter the details. 

For an optimal in-flight Wi-Fi experience, consider these helpful tips.

Firstly, choose a pass that aligns with your specific needs; for instance, a Message Pass is ideal for messaging and chatting, not for extensive email or internet browsing.

Secondly, close any unused background apps to optimize your device’s performance. Whenever possible, use dedicated apps instead of internet browsers. Ensure seamless browsing by allowing cookies for the best online experience.

Lastly, conserve bandwidth by turning off automatic updates for apps and software, such as iCloud. Following these simple guidelines ensures a smooth and efficient internet connection during your travel.

Cathay Pacific Inflight Wi-Fi Connectivity Options

Cathay Pacific only provides complimentary WiFi in first class, although on occasion, users may come across special promotions at the Cathay Pacific WiFi register screen that provides up to an hour of internet access for free.

When the aircraft reaches above 1000 feet you can get internet access on your wifi-enabled devices which include mobile, tablet, laptop etc. You can browse the web, send and receive emails, shop online, use your social media accounts etc. CPA has paid wifi services based on an hourly basis. These are as follows:

Flight times: 6 hrs or less$12.95
Flight times: Above 6 hrs$19.95
One hour of uninterrupted use$ 9.95

On Airbus A350, Airbus A330, and Boeing 777, for a flight time of 6 hours or less, a Message Pass is available at USD3.95. The following payment methods are accepted for our Wi-Fi passes: vouchers, PayPal, AliPay, and credit cards (Visa, MasterCard, American Express, JCB, Diners Club, Discovery Card, China Union Pay).

Cathay Pacific Inflight Wi-Fi Coverage  

Cathay Pacific’s A350 aircraft are connected to the internet via Panasonic, and Boeing 777 and Airbus A330 aircraft are connected to Gogo.

The Cathay Pacific Wi-Fi network has a speed limit of 3Mbps for A350 aircraft, whereas 10Mbps is expected for A330 and B777 aircraft due to the updated quicker satellite system installed onboard. You can switch devices using your login details, but you can’t use more than one device at a time.

Panasonic provides inflight Wi-Fi connectivity to Cathay Pacific (A350 aircraft) and GOGO provides Wi-Fi connectivity to Cathay Pacific’s Boeing 777 and Airbus A330 aircraft.

AircraftWIFI provider
A350 aircraftPanasonic
Boeing 777 and Airbus A330 aircraft.GOGOAIR
Note: The Wi-Fi service provided by Panasonic is not satisfactory according to customer experience. However, GOGOAIR’s Wi-Fi service achieved passenger praise compared to the Panasonic service.

Check out the Wi-Fi coverage map conveniently placed in every seat pocket, allowing you to know the connectivity zones during your journey. It’s worth noting that Wi-Fi isn’t available in the northern polar region due to operational constraints.

If you experience a temporary disconnection, it might be due to a beam switch. Don’t worry, just be patient, wait for a moment, and give it another try – connectivity will be restored shortly. Please remember that Wi-Fi service is temporarily unavailable during take-off and landing times to ensure safety protocols.

Additionally, it’s essential to be aware that Wi-Fi capability is not enabled on Cathay Pacific’s Boeing 777 and Airbus A330 aircraft. Stay connected, stay patient, and enjoy your flight experience.

For more information please visit the official website
+ posts

Meet Dave, the insightful mind driving the captivating content at '' With an unwavering passion for aviation and technology, Dave is your trusted source for all things in-flight Wi-Fi. Whether you're a frequent traveler seeking connectivity above the clouds or simply curious about the world of airborne internet, Dave's expertise simplifies complexities and delivers accurate, up-to-the-minute information.

Leave a Comment